Redesign the Onboarding Experience for Nigeria's National Youth Service Corps

Every year, roughly 300,000 Nigerian graduates pass through NYSC orientation camps before being posted across the country for a year of national service. For many of them, the three-week camp is their first real exposure to a structured institutional environment outside university. It is also, for many, a missed opportunity: the current programme is heavy on drills and light on practical preparation for the work placement that follows. Corps members posted to rural local government areas in states like Kebbi, Zamfara, or Borno often arrive with no idea what to expect, no understanding of their rights and responsibilities as a worker, and no framework for managing a professional relationship with a supervisor who may have very different expectations. Dropout from postings, especially in underserved areas, is a persistent problem. Your task is to redesign the three-week NYSC orientation camp experience as a service design project. Produce a journey map of the current experience, identify the two or three highest-impact points of failure, and then design a revised onboarding programme. Your redesign should include: a revised three-week schedule, at least two new programme elements (workshops, peer learning formats, digital tools, or otherwise), and a rationale for your choices grounded in what corps members actually need. Submit the journey map, the redesigned schedule, and a four to six page design rationale. Good work will draw on real accounts from corps members, show an understanding of what NYSC can realistically change given its constraints, and focus on outcomes that matter: work readiness, resilience in difficult postings, and the ability to manage professional relationships.