Modernise Claims Processing for Nigeria's 500 Small Insurance Companies

Nigeria has over 500 licensed insurance companies, the majority of which are small operations with under ₦2 billion in gross premium income. Most of them process claims through manual workflows, paper-based documentation, and email chains. This produces settlement times of 60 to 180 days, high administrative costs, and no systematic fraud detection. Cloud-based claims management systems exist — but the available options are priced for large enterprises. Your challenge is to design a cloud-based claims management platform specifically priced and designed for Nigerian insurance companies with gross premium income below ₦2 billion. It must reduce average claim settlement time to under 14 days, integrate with the NIA's fraud intelligence feeds, and be deployable by a company with no dedicated IT staff. Pricing must be below ₦500,000 per year including implementation. Submit a product design document (max 12 pages) including: the claims workflow architecture, document handling and OCR approach, fraud flag integration, how a small insurer with no IT staff deploys and manages the system, the pricing model, and a plan to onboard 50 insurers within 24 months. Judging criteria: 35% claims workflow design for settlement speed, 30% usability for non-technical insurers, 20% pricing model at ₦500,000 per year, 15% insurer onboarding plan.